Privacy Policy
A practical description of how Orbitlink handles information submitted through our site and controlled intake.
What we collect
- Contact details you submit (e.g., email, name, company, location, intent).
- Operational metadata (e.g., timestamps, form source/module, optional notes).
- Basic technical logs for security and abuse prevention (e.g., IP, user-agent).
How we use information
- Respond to requests submitted through controlled intake windows.
- Prioritize and manage inbound requests (review/contact status).
- Maintain service integrity, detect abuse, and protect operations.
- Improve site quality and reliability (aggregated, non-personal trends where possible).
What we do not do
- We do not sell personal information.
- We do not publish your submitted details.
- We do not promise continuous availability or response times.
Sharing
We may share information only when necessary to operate the service, comply with law, or protect our systems. Examples include service providers (hosting, email) and lawful requests.
Retention
We retain information only as long as needed for operational review, security, and compliance obligations. Retention periods may vary by workflow.
Security
We use reasonable safeguards appropriate for an operations-first posture. No method of transmission or storage is 100% secure, but we continuously aim for disciplined handling.
Contact
Questions or requests can be sent to concierge@orbitlink.ca.
White-glove onboarding and regulated delivery posture. For sales, provisioning, and operational coordination.